TERMS OF SERVICE

In-Store Pickup (Waxahachie)

Smart Devices

Ready for pickup within 3-5 Days.

Racing Simulators

Ready for pickup within 7-10 days.

eBikes/Scooters

Ready for pickup within 3-5 days.

Accessories

Ready for pickup within 1-5 days.

Shipping Information

Ground Shipping

  • UPS
  • FedEx

Nationwide Delivery Time

Typically, delivery times from our location in Waxahachie, TX ranges between 3 to 5 days with UPS or FedEx.

 

Freight Shipping (Liftgate)

  • YRC – Yellow Corporation
  • TForce

Nationwide Delivery Time

Typically, delivery times from our location in Waxahachie, TX ranges between 7 to 10 days with YRC or TForce Freight.

Image: Packaged Twisted Tech Racing Simulator prepared for freight delivery

Return Policy

Smart Devices

Smart Devices: Within 15 days of the delivery date.

Racing Simulators

Racing Simulators: Unopened shipments within 15 days of the delivery date.

eBike/Scooters

eBike/Scooters: Unopened shipments within 15 days of the delivery date.

Accessories

Accessories: Unused product within 15 days of the delivery date

Warranty Policy

Smart Devices

Smart Devices: 90 day manufacturing defect

Smart Device Repairs: 90 day manufacturing defect

Racing Simulators

Racing Simulators: 12 month manufacturing defect

eBike/Scooters

eBike/Scooters: 12 month manufacturing defect

eBike/Scooters (Refurbished): 90 day manufacturing defect

Accessories

Accessories: 90 day manufacturing defect